INTERNATIONAL ORDERS
□Shipping area
We ship over 120 countries via Express Mail Service(EMS).
<Express Mail Service（EMS）List of Countries and Areas>
https://www.post.japanpost.jp/int/ems/country/index_en.html
□Payment options
WE accept the following forms of payment.
VISA / MasterCard / American Express / apple pay / amazon pay / pay pal
□Shipping options
- We ship via Express Mail Service(EMS).
EMS is the fastest international mail service for sending up to 30 kg of documents and merchandise simply and conveniently.
- Shipping fee differ depending on product's weight.
- Package weight will be added to the product's weight.
- Pricing will be provided at checkout.
- The product is weighed by the shipping company, so there may be an error in the weighing result.
Please note in advance.
□Deliverly charges
Overseas Shipping Fee :
◉Overseas Area 1 (China, Taiwan, Korea)
Flat rate ¥2,000-
Free shipping for orders over ¥50,000
◉Overseas Area 2 (Indonesia, Singapore, Thailand, Vietnam, Malaysia, Myanmar (Burma), Laos, Hong Kong)
Flat rate ¥2,500-
Free shipping for orders over ¥50,000
◉Overseas Area 3 (Oceania)
Flat rate ¥3,500
Free shipping for orders over ¥50,000
◉Overseas Area 4 (USA, Hawaii, Guam,Euro,UK)
Flat rate ¥4,500
Free shipping for orders over ¥50,000
□Return policy
We are not accepting products returns or exchanges.
If you have purchased a defective product, please send message to an email from the contact form at first. After that we will request you to send photos of defective products attached to an email.
□Contact
Please contact us from the contact form.
□Others
- Regardless of the service you choose, you may be responsible for import duties and taxes on your international orders.
- Unfortunately, we have no control over these charges or shipping delays and cannot predict that they may be.
- Please check the tracking number which sent after shipping.
https://trackings.post.japanpost.jp/services/srv/sequenceNoSearch/input?locale=en