INTERNATIONAL ORDERS

□Shipping area

We ship over 120 countries via Express Mail Service(EMS).

<Express Mail Service（EMS）List of Countries and Areas>

https://www.post.japanpost.jp/int/ems/country/index_en.html

 

□Payment options

WE accept the following forms of payment.

VISA / MasterCard / American Express / apple pay / amazon pay / pay pal

 

□Shipping options

-  We ship via Express Mail Service(EMS).

EMS is the fastest international mail service for sending up to 30 kg of documents and merchandise simply and conveniently.

-  Shipping fee differ depending on product's weight.

- Package weight  will be added to the product's weight. 

- Pricing will be provided at checkout.

- The product is weighed by the shipping company, so there may be an error in the weighing result.

Please note in advance.

 

□Deliverly charges

Overseas Shipping Fee :

 

◉Overseas Area 1 (China, Taiwan, Korea)

Flat rate ¥2,000-

Free shipping for orders over ¥50,000

◉Overseas Area 2 (Indonesia, Singapore, Thailand, Vietnam, Malaysia, Myanmar (Burma), Laos, Hong Kong)

Flat rate ¥2,500-

Free shipping for orders over ¥50,000

◉Overseas Area 3 (Oceania)

Flat rate ¥3,500

Free shipping for orders over ¥50,000

◉Overseas Area 4 (USA, Hawaii, Guam,Euro,UK)

Flat rate ¥4,500

Free shipping for orders over ¥50,000

□Return policy

We are not accepting products returns or exchanges.

If you have purchased a defective product, please send message to an email from the contact form at first. After that we will request you to send photos of defective products attached to an email.

 

□Contact

Please contact us from the contact form.

 

□Others

- Regardless of the service you choose, you may be responsible for import duties and taxes on your international orders.

- Unfortunately, we have no control over these charges or shipping delays and cannot predict that they may be.

- Please check the tracking number which sent after shipping.

https://trackings.post.japanpost.jp/services/srv/sequenceNoSearch/input?locale=en